Support

uniQam® Apps

download latest Android and iOS application and take full advantage of your camera, view live camera stream and content on your smartphone or tablet.

latest firmware

enhance your camera performance and capabilities. Download and intall the latest firmware.

instruction manual

download the .pdf version of user guide

Firmmware update

Firmware upgrade may not available if battery is too low.
Recharge up to two cells of battery gauge for proper upgrade.

  1. Format the memory card, and copy firmware file to the root directory of Micro SD card.
  2. Insert the Micro SD to uniQam Scout and turn on power.
  3. Firmware upgrade will be automatically started as showing the updating status on the LCD screen.
  4. When upgrade is completed, the camera shows - F/W Updating 7/7 stage 100% - and automatically turns off

Do NOT turn off the device or take out the battery during firmware upgrade.

Hotlines

United Kingdom
(opening hours: Monday – Friday 8:30am – 6pm, Saturday 9am – 5pm)
Tel.: 0871 2000 463
Email: service@skymediauk.co.uk
Ireland
(opening hours: Monday – Friday 8:30am – 6pm, Saturday 9am – 5pm)
Tel.: 00353 1443 3940
Email: service@skymediauk.co.uk
Deutschland
(Betriebszeiten: Montag bis Freitag 8:30am – 5pm)
Tel.: +49 (0) 89 89 65 90 85
Email: germany@umc-slovakia.sk
France
(temps de service : du lundi au vendredi 8am – 6pm)
Tel.: +33 170 615 433
Email: france@umc-slovakia.sk
España
(horas laborales: Lunes hasta viernes 8am – 6pm)
Tel.: +34 911 876 583
Email: spain@umc-slovakia.sk
Portugal
(horas úteis: da segunta até à seixta 8am – 6pm)
Tel.: +351 308 802 593
Email: portuguese@umc-slovakia.sk
Danmark
(Åbningstid: Mandag – fredag 8am – 5pm)
Tel.: +45 8 9880394
Email: denmark@umc-service.eu
Italy
(DAL LUNEDI AL VENERDI DALLE 9 ALLE 18)
Tel.: 0039 06 99367720
Email: assistenza@umc-italy.it
Polska
(czas pracy: poniedziałek – piatek 8:30am – 5pm)
Tel.: 0048 22 3970804
Email: poland@umc-service.eu
Slovensko
(pracovné hodiny: Pondelok až piatok 8:30am – 5pm)
Tel.: Tel: +421 32 7747 111, +421 903 999 677
Email: slovakia@umc-service.eu
Česká republika
(pracovní hodiny: Pondelí až pátek 8:30am – 5pm)
Tel.: +420-2-25985773
Email: czech@umc-service.eu
Magyarország
(nyitvatartási órák: hétfo – péntek 8:30am – 5pm)
Tel.: +36-1-8480680
Email: hungary@umc-service.eu

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info@uniqam.eu
Hotline numbers

uniQam®, ScoutTM and their respective logos are trade marks of Universal Media Corporation in Slovakia and other countries.
Copyright © 2014. All rights reserved. Universal Media Corporation /Slovakia/ s.r.o. Miczkiewiczova 7104/14,81107 Bratislava, Slovakia